Navigating the customer portal
Our customer portals are extremely versatile and allow you to view samples, redeem kits, and export your statistics. This allows our customers to check the status of their samples any time just by logging in.
Key Portal features:
|See order history and kit tracking
|View our customer leader board
|Request a second look
|See all samples in one place
|See your personal whitetail graph
|See certificate tracking
|Redeem previously purchased kits
|Export your statistics
|Add your pictures
The My view samples tab
Displays individual deer sent in and the age. If you ordered a certificate the tracking will appear at the bottom once it ships out. If you feel there has been a mistake on the age you can request a second look here. You can also print your results on our letter head. This is a quick easy way to get fast info on your deer. Just click more details to get the additional information.
Order History Tab
The “view orders tab displays a list of all the orders you have sent in and the price you paid for those. It says how many kits were on that order and displays a clickable tracking number for your kit. If you place an order and want to see when it will arrive this is the quickest way to find that information. By clicking the “Details” link below each order number you will have access to ALL of the information about a particular order, see upgrade information, and print results of entire orders. See below.
The Statistics tab
This tab is great to quickly filter looking for a specific deer. You can also add data from before the system was in place by using the top right “enter data” button. You can also export your data to excel for keeping track of your graphs.
If you need to ask a question about an order the bottom of your order details is a great place to do that. If the staff needs to leave you a message this is where it will be found. This keeps a clean record of all communication about a sample in one place vs getting lost in email.